WHY TEST USABILITY AND UX REMOTELY?
Remote tests transfer classic usability and UX tests from the lab to the web. Test persons perform the tests online on their own devices. Several test methods and types of data collection can be used: Opinions and experiences of the test subjects can be recorded using standardized questionnaires, for example, interactions of the users with the product can be captured as videos and/or the thoughts of the test subjects can be recorded as audio tracks for later evaluation.
Usertimes uses automated, self-moderated remote tests. Test persons independently work through specific tasks with an interactive system. Their experiences with the product are captured afterwards, or recorded directly during the interaction.