By focussing on User Experience to a successful product
The integration of real user feedback in the development and design processes of digital products leads to improved usability, less support overhead, increased customer satisfaction, long-term time saving and higher revenue. Good UX has become a crucial buying criterion – in B2C as well as in the B2B context.
We are happy to advise you in detail based on your individual circumstances. Our offering contains user testing and user research, usability reviews and audits, UX workshops and further formats.
You’re in good company
Read about the success stories with Usertimes.
Within 4 days of the first contact a complex study with 55 randomized question pairs was created and conducted with more than 3000 participants.
In the context of this study Usertimes really impressed me with fast and extensive understanding of the task at hand, as well as with their efficient execution. I can absolutely recommend the services of Usertimes.
Johannes Traschütz, Head of Product Management Digital
9% Uplift on Sign-Up
The extensive results from Usertimes constantly send valuable impulses to the whole product team. Based on the gathered insights we were able to achieve significant improvements, particularly a 9% increased sign-up rate.
Julian Ermert, Product Manager
The quick and insightful user test revealed significant hints to room for improvement.
Especially the customer’s journey from the presentation of our app in the app store to the in-app onboarding was identified as crucial step for optimization.
Rolf Borcherding, Senior Manager UX/UI
Our satisfied customers and partners
Numerous companies utilize our offers and use our research tools.
Our UX tool for efficient research
When not delivering UX insights to our clients, we’re building tools – to learn, for fun, to generate profit, and to make user research, UX and usability testing a breeze for us and others.
Prioritizing features with Kano+
Use the Kano method to assess your product’s features based on customer feedback. Thereby you can identify features that are vital and such that are engaging and delightful to your customers. Kano+ is a tool to create, run, and analyze Kano studies online and provide you with rich results to support your product decisions.